Compliance Organisation / Whistleblower System

Compliance Organisation / Whistleblower System

Our company is part of the Oetker-Group. Ethical and lawful conduct is a top priority for the Oetker-Group in its own business activities and in its relationships with all business partners and customers. Due to the strong international growth of the Oetker-Group and the increasing legal requirements, the topic of Compliance therefore has become considerably more important. Therefore, a Compliance Management System was developed for the entire Oetker-Group.

Within the framework of this system, a Compliance Organisation was established whose Compliance Officers are available as neutral and independent contact persons for any questions in relation to the topic of Compliance.

Furthermore, the Oetker-Group has established a whistleblower procedure that enables individuals, companies and other organisations to report violations of applicable law (e.g. bribery, fraud, violation of human rights and environmental regulations), of the Oetker-Group's internal guidelines (e.g. Code of Conduct) or of the Oetker-Group's Supplier Code of Conduct or concerns regarding a potential or actual violation of these regulations.

If you have any information about possible violations of the law concerning a company of the Oetker-Group, you have various options for sending us your information, also absolutely anonymously via our Compliance Hotline System.

The following reporting channels are available:

  • Compliance Hotline of the Oetker-Group – anonymous message submission

  • Reporting by e-mail to the Compliance Organisation of the Oetker-Group [email protected]

  • Reporting by letter to
    Dr. August Oetker KG
    Corporate Compliance Committee
    Lutterstraße 14
    33617 Bielefeld

  • Reporting by telephone via a (free) telephone service using a voice message

  • Reports by employees of the Oetker-Group to the management, supervisor, (Group) Compliance Officer or otherwise designated contact person of the respective subsidiary (e.g. in the course of a personal conversation).

  • We will carefully examine the matter and take the necessary measures.

    Within the framework of rules of procedure, we have defined the internal responsibilities and the handling of hints and complaints.